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FAQ

WHAT IS JACOB’S CRATE?

Jacob’s Crate offers gift boxes for cats loaded with cat toys and healthy treats for our special furry customers.

HOW DO YOU CHOOSE YOUR PRODUCTS?

All of our products are carefully researched before being chosen. For safety reasons all of our treats are made in the United States and Canada. Our toys are either handmade by local businesses or manufactured by well-known, trusted brands.

HOW DO I ORDER?

Simply choose the cat box and click the button to enter your mailing and billing information. We offer free US shipping.

WHEN WILL I RECEIVE MY BOX?

We ship boxes out immediately upon order.

DO YOU OFFER MONTHLY SUBSCRIPTIONS?

At this time we are not offering monthly subscriptions.

WHERE ARE YOUR TREATS MADE?

We only include treats that we feel good about giving to our own cats. All of our highest-quality cat treats are sourced from the United States or Canada. Most of our treats are organic, grain-free or pure meat.

HOW DO WE SUPPORT PET CHARITIES?

For every box sold we donate a can of pet food or a toy to a local pet charity based on their preferences and needs. We also personally volunteer our time at many animal rescue events in the United States and Canada. Check out our Instagram and Facebook pages for behind-the-scenes photos of our work with animal charities.

HOW DO I CONTACT JACOB’S CRATE?

Please email us anytime at support@jacobscrate.com . We love hearing from our customers and are here to help!

FOR BRANDS: HOW CAN I BE INCLUDED IN YOUR BOX?

We’re always interested in hearing about new and exciting items for Jacob’s Crate. We are especially interested in working with small, local artisan businesses. Email us anytime at support@jacobscrate.com with your contact information.

Want a behind-the-scenes glimpse to see what we're doing? Join Our Facebook or Instagram Community @ jacobscrate

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